Common Questions
Frequently asked questions
General
What is this, and how is it different from Google Maps or a normal travel guide?
What is this, and how is it different from Google Maps or a normal travel guide?
How many spots are on it, and what kind?
How many spots are on it, and what kind?
Is this a subscription? What does it cost?
Is this a subscription? What does it cost?
Using the app
How do I find a specific kind of spot, like hidden beaches or hikes?
How do I find a specific kind of spot, like hidden beaches or hikes?
Can I save my favourite spots so I can find them again?
Can I save my favourite spots so I can find them again?
Does it work on my phone, and can I add it to my home screen?
Does it work on my phone, and can I add it to my home screen?
Can I get directions to a spot, and does the map work offline?
Can I get directions to a spot, and does the map work offline?
Account & data
How do I log in and get to the map after I pay?
How do I log in and get to the map after I pay?
Can I use it on my phone and my laptop, or only one device?
Can I use it on my phone and my laptop, or only one device?
Is my card safe, and what data do you actually collect?
Is my card safe, and what data do you actually collect?
Troubleshooting
I paid but the map is still locked. What do I do?
I paid but the map is still locked. What do I do?
The map won't load or some spots are missing. How do I fix it?
The map won't load or some spots are missing. How do I fix it?